Frequently Asked Questions
Everything you need to know about shopping with Hanz Driven.
How do I determine the right size for me?
We provide a detailed size guide on every product page. Since our fits range from slim to oversized, we recommend comparing the measurements listed with a similar garment you already own for the perfect fit.
How long does shipping take and how can I track my order?
Standard shipping typically takes 3-7 business days. Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your package's journey.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. You can initiate a return or exchange through our online portal for a full refund or store credit.
What payment methods do you accept?
Hanz Driven accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options via Klarna and Afterpay.
Are your materials sustainably sourced?
Quality and ethics are at our core. We source premium, durable fabrics and work exclusively with manufacturers who adhere to fair labor practices and environmental standards.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated automatically at checkout.